The solution is created using Simbioz EMS on the Odoo Community/Enterprise Edition platform
Main functional features
Event management
- Planning and organising events of various formats (concerts, conferences, corporate events, weddings, etc.)
- Calendar of events with the ability to appoint responsible persons
- Control of deadlines, automatic reminders of key stages of preparation
- Create checklists for organising an event
CRM for customer management
- Customer base with detailed order and interaction history
- Automatic generation of commercial offers
- Customer segmentation by preferences and budget
- Built-in communication system (calls, email, messengers)
Sales and booking automation
- Manage requests for event organisation
- Online booking of services and places
- Invoice generation and payment control
- Automatic generation of contracts and acts
Contractor and staff management
- Database of suppliers, contractors and partners
- Controlling task execution and resource allocation
- Automatic reconciliation of contracts and payments
- Flexible accounting of personnel involved (hosts, artists, technical staff, etc.)
Financial control
- Automate invoicing and payments with partners
- Event budget accounting, cost and profitability control
- Integration with accounting systems
- Generate financial reports
Advertising and marketing
- E-mail and SMS campaigns to attract customers
- Automated creation and setup of advertising campaigns
- Analytics of the effectiveness of advertising and promotion channels
- Social media management and integration with advertising platforms
Online ticket sales
- Integration with online cash systems
- Access control and ticket checking at the entrance
- Generate sales statistics
Analytics and reporting
- Tracking the effectiveness of events (number of visitors, profitability, ROI)
- Data visualisation in the form of graphs and charts
- Analytics by traffic sources and audience engagement
- Assessing customer satisfaction through surveys
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