The solution is created using Simbioz EMS on the Odoo Community/Enterprise Edition platform
Main functional features
Booking and tour package management
- Automation of the process of creating and selling travel packages (flights, bus tours, hotels, etc.).
- Online booking through the agency's website with automatic processing of applications.
- Support for various types of travel: individual tours, group trips, charter flights.
- Track booking status and control service quotas.
CRM system for working with clients
- Maintaining a single customer database with a detailed history of communications and bookings.
- Automate the preparation and sending of contracts, invoices, and vouchers.
- Tools for mass mailing (SMS, e-mail, Viber, Telegram) with personalised offers.
- Manage tasks and reminders for managers.
Financial accounting and reporting
- Maintaining multi-currency accounting with automatic conversion.
- Generate financial and management reports in real time.
- Payment control, calculation of commissions for agents, and profitability analysis.
- Automated invoicing and debt control.
Integration and external relations
- Integration with airline, hotel, and travel package booking systems.
- Compatible with email clients and IP telephony.
- Ability to import applications from external systems and online platforms.
Analytics and business management
- Statistical and analytical reports on sales, finance, and managerial performance.
- Monitor employee performance and analyse productivity.
- Resource utilisation planning and revenue forecasting.
Choose a solution for your business with us!